Support

We’re glad you’re here. Most answers are below. If you’re still stuck, email support@hexaleaf.app and we’ll reply within two business days.

Getting started

Which devices work? iPhone and iPad on iOS and iPadOS 26 or later, and Apple Watch for the daily verse.
Do I need an account? No. Hexaleaf works without signing up.
Is it free? Yes. The free version includes the Berean Standard Bible, World English Bible, King James Version, American Standard Version, Young’s Literal Translation and the Brenton Septuagint. Licensed translations may come later as an optional subscription.
Why does it ask for my location? So a journal note can include where you were when you wrote it. You can turn this off in Settings, and saying no doesn’t turn off any feature.

How does sync work? With iCloud on, your notes, highlights, notebook, plans and progress sync to your other Apple devices signed in to the same Apple Account.
Turn it on: Settings > [your name] > iCloud, then make sure Hexaleaf is allowed to use iCloud.
Check sync status: The iCloud indicator in Hexaleaf’s settings shows whether you’re synced.
Notes not showing on another device? Check both devices use the same Apple Account, have iCloud on and are online. Open Hexaleaf on both and give it a minute.
Is my data backed up? Your synced data lives in iCloud, and an iCloud device backup also covers Hexaleaf. You can also export your notes with the Share button and save them wherever you like.

Can you read my notes? No. They’re in your own iCloud account and we have no access. See the Privacy Policy.
How do I delete my data? In Hexaleaf, Settings > Delete All My Data. To remove the iCloud copy, open iOS Settings > [your name] > iCloud > Manage Storage, choose Hexaleaf and delete its data. Deleting the app removes its data from that device.
How do I stop sharing progress with my group? Settings > Sharing, then turn sharing off or remove a person.

Ask questions with Apple Intelligence: Needs a device that supports Apple Intelligence, with it turned on in Settings. On other devices, reading, notes and everything else still work.
Siri: Try “Open John 3:16 in Hexaleaf.”
Read together: Start a FaceTime call, open Hexaleaf and tap SharePlay.
Watch and widgets: Add the Hexaleaf widget from your Home Screen, or the complication on your watch face.
My streak or daily session looks wrong: Make sure the date and time zone on your device are correct, then reopen the app.

Email support@hexaleaf.app. Please include your device, iOS version and Hexaleaf version (Settings > About) so we can help faster.

TestFlight testers: send feedback straight from the TestFlight app (take a screenshot and tap Share Beta Feedback), or email us.